1. About Our Business

Easy Life Mobility Scooters Shop is an online retailer offering mobility and electric transportation products.

Our products may include:

• Three-wheel mobility scooters
• Four-wheel mobility scooters
• Cabin mobility scooters
• Travel mobility scooters
• Foldable mobility scooters
• Heavy-duty mobility scooters
• Power wheelchairs
• Manual wheelchairs
• Mobility walkers and rollators
• Electric scooters
• Electric motorcycles
• Electric bikes
• Golf carts
• Neighborhood Electric Vehicles (NEVs)
• Electric cars and other electric vehicles
• Tires and wheels
• Batteries and battery chargers
• Helmets and safety equipment
• Scooter parts and spare parts
• Mobility accessories
• Other related mobility and electric transportation products

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Interfere with website operation or security
• Submit false or misleading information
• Use the website to distribute malicious software
• Copy or misuse website content without authorization

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or legal interests.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information on our website are accurate.

However, minor variations may occur between product images and the actual product, including differences in color, configuration, packaging, or appearance.

Product specifications may also be changed by manufacturers or suppliers without advance notice.

Customers should review product information carefully before placing an order.

If you have questions about a product, please contact us before purchasing.

4. Product Availability

All products are subject to availability.

A product displayed on our website does not necessarily guarantee that it will remain available until an order is completed.

If a product becomes unavailable after an order is placed, we will contact the customer and may offer an alternative, provide an updated delivery timeframe, or provide a refund where appropriate.

5. Prices

Product prices displayed on the website are subject to change.

We make reasonable efforts to ensure that prices are displayed accurately.

If a significant pricing error occurs, we reserve the right to contact the customer before fulfilling the order to confirm whether the customer wishes to proceed at the correct price.

Any applicable taxes, duties, fees, or other charges will be disclosed where required before or during checkout.

6. Orders

Submitting an order constitutes a request to purchase the selected products.

An order is not considered fully accepted until payment has been successfully confirmed and the order has been accepted for processing.

We reserve the right to decline or cancel an order where reasonably necessary, including because of:

• Product unavailability
• Pricing or listing errors
• Suspected fraud
• Payment problems
• Incorrect customer information
• Shipping restrictions
• Legal or regulatory restrictions
• Other circumstances that prevent us from reasonably fulfilling the order

If we cancel an order after payment has been received, we will arrange an appropriate refund of the amount paid for the cancelled order.

7. Payment

Customers must provide accurate payment and billing information.

We may use third-party payment processors to securely process transactions.

We do not ask customers to send complete payment card information through email, text messages, or other unsecured communication channels.

An order will generally be processed after payment has been successfully confirmed.

8. Shipping and Delivery

Shipping and delivery are governed by our separate Shipping & Delivery Policy.

Estimated delivery times are estimates and are not guaranteed delivery dates.

Delivery may be affected by product availability, transportation arrangements, carrier delays, weather, customs, holidays, remote locations, and other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

9. International Orders

We primarily serve Canada, the United States, the United Kingdom, and Australia, while also offering international delivery where available.

International customers may be responsible for customs duties, import taxes, VAT, GST, brokerage charges, or other charges imposed by the destination country unless expressly stated otherwise.

Customers are responsible for determining whether a product can legally be imported, registered, operated, or used in their jurisdiction.

10. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Customers generally have 30 calendar days from receipt of an eligible product to request a return, subject to the conditions described in our Return & Refund Policy.

Nothing in these Terms is intended to remove or restrict mandatory consumer rights provided by applicable law.

11. Warranty

Where a product is covered by a manufacturer’s warranty or a warranty specifically provided by Easy Life Mobility Scooters Shop, the applicable warranty terms will apply.

Warranty coverage may vary by product.

Warranty coverage may not apply to damage caused by misuse, accidents, unauthorized modifications, improper maintenance, neglect, normal wear and tear, or use contrary to manufacturer instructions.

Customers should contact us if they believe a product has a warranty-related issue.

12. Safe and Proper Use

Mobility scooters, electric vehicles, electric motorcycles, e-bikes, golf carts, Neighborhood Electric Vehicles (NEVs), power wheelchairs, and related products must be used responsibly and in accordance with applicable laws, manufacturer instructions, safety requirements, and local regulations.

Customers are responsible for determining whether a product is appropriate and legally permitted for their intended use and location.

Customers should read and follow all applicable manufacturer instructions, safety warnings, charging instructions, maintenance requirements, and operating procedures.

13. Accessories and Replacement Parts

Customers are responsible for ensuring that replacement parts, batteries, chargers, tires, wheels, accessories, and other components are compatible with their products.

If you are uncertain about compatibility, please contact us before placing an order.

14. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, product descriptions, page designs, and other materials, is owned by or used with permission by Easy Life Mobility Scooters Shop or its respective content providers.

You may not reproduce, copy, modify, distribute, publish, or commercially exploit our website content without prior written permission, except where permitted by law.

15. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other service providers.

Third-party services are subject to their own terms and policies.

We are not responsible for the independent actions, policies, availability, or content of third-party websites or services.

16. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Website maintenance, technical problems, hosting issues, security events, updates, or circumstances outside our control may temporarily affect availability.

17. Limitation of Liability

To the extent permitted by applicable law, Easy Life Mobility Scooters Shop will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the website, violation of these Terms, or misuse of our products.

19. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our products, services, website, business practices, or legal requirements.

Updated Terms will be posted on this page with an updated effective date.

21. Governing Law

These Terms are intended to be interpreted in accordance with applicable laws governing our business and the transaction.

Where mandatory consumer protection laws apply to a customer, those legal protections remain unaffected.

22. Contact Us

If you have questions about these Terms & Conditions, our products, orders, shipping, returns, or other services, please contact: